Need support?

We can help

At Color Confidence, we take care of our customers and offer advice whenever we can. All we ask is that you send a request for support, question or enquiry through our forms so that we can process all applications in an efficient and fair way.

We aim to respond quickly to technical support requests (during our office hours). Regular office hours are from 9:00 am to 5:30 pm Monday to Friday.

Pre-sales information and advice

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Contact information

You can contact us in one of the following ways:


Tel  +44 (0)800 977 4167




Color Confidence, Spectrum Point, 164 Clapgate Lane, Birmingham, B32 3DE

After-sale Technical Support

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Please complete the form below. We will respond as soon as possible.


Downloads - software updates

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Installing the latest software or driver often solves application problems.


Palette Master Element (SW Monitors) 1.2.3 10/04/2017
Palette Master (for PG Series monitors) 1.00 06/09/2015
ColorMunki Smile 1.02 25/08/2016
ColorMunki Display 1.1.3 27/09/2016
ColorMunki Photo 1.2.4 30/05/2017
ColorMunki Design 1.2 Mac - 1.1.1 PC 01/06/2015
SpectraView Profiler 5.8.1 08/12/2016
Color Navigator 2.0.4 25/05/2017
i1 Profiler 1.7.1 30/05/2017
ColorChecker Passport 1.1.1 10/05/2017
i1 Diagnostics 4.1.2 18/02/2016
LUT Tester N/A 21/05/2003 N/A
XRD Device Drivers 2.4.0 07/10/2015
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