Returns Policy

 

  • It is important to us that you are pleased with your purchase however, we know that occasionally you will want to return the items and by law you have the statutory right to cancel the purchase of most items within 14 days beginning with the day you receive the item.
  • If you wish to return the item then please confirm in writing, within 14 days of receipt of the goods, to info@colorconfidence.com. Please provide us with your name, address and your order number. We will then provide you with an RMA number along with the details of where to return the goods.
  • There will be no refund for the cost of shipping the goods back to Color Confidence.
  • We reserve the right to refuse returns if the goods are not received in a new and unopened condition.
  • Please note that we will not accept the return of any software if it has been opened.
  • We will aim to issue your full refund with 7 working days once we have received and processed your return request.