Privacy & Cookies Policy

At Color Confidence, we take your privacy extremely seriously and we want to ensure that our policy is clear and easy to understand. This policy explains how we use your personal data, when you purchase through www.colorconfidence.com. For information, TypeMaker Ltd is the parent company of Color Confidence.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via www.colorconfidence.com or via email.

For the purpose of the Data Protection Act 1998, we have one company registered as the Data Controller which is the parent company TypeMaker, Details are published on the ICO website and the Registration Number is Z8086945. All enquiries about Data Protection and our Privacy Policy can be sent via email to policy@colorconfidence.com.

  1. Information we collect

When you visit colorconfidence.com we collect and process the following data about you:

1.1       Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.

1.2       Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page.

1.3       Information provided to us when you communicate with us for any reason.

This information is used internally by the team to improve our web site and where applicable, allows us to communicate with your through agreed channels such as newsletters. Information about trends are on our web site are shared with our partner vendors however, your details are not passed onto any third party.

  1. Use of cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site or service providers systems to recognize your browser and capture and remember certain information. We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.

For more information on cookies you can read the guidance at All About Cookies.

  1. Use of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

3.1       To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.

3.2       To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

3.3       If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

3.4       If you do not want us to use your data for ourselves you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

  1. Storing your personal data

4.1       To prevent unauthorized access, maintain data accuracy and to ensure that the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

4.2       The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

  1. Third party links

You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

  1. Access to information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. You can access all your personal information that we collect on-line by accessing your account.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

  1. Contacting us

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at info@colorconfidence.com or contact us.